Fraud Awareness

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Fraudulent Use of the Forchixpress Brand
Attempts have been made to defraud Internet shoppers by the unauthorized use of the Forchixpress name and brand via email communications and graphics which appear, on the surface, to have originated from Forchixpress. In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered.
Please be advised that Forchixpress does not request payment in this manner. Forchixpress only collects money due for official Forchixpress related shipping expenses.
This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery. Forchixpress accepts no responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.

Fraud Awareness Guidelines
Thank you for joining our effort to combat online fraud. Forchixpress goes to great lengths to protect our customers from fraud. If you suspect having received fraudulent emails, SMS or found a website or social media account that tries to pass off as DHL, we encourage you to let us know at your earliest convenience, so that we can quickly take actions to stop the fraud.
Please report all suspicious activity to our dedicated Anti-Abuse Mailbox at following the below instructions. We thoroughly investigate every report of suspected fraud, but generally, will not respond to personal inquiries. If you have questions regarding the status of a shipment or an invoice, please direct those to our

customer support.@

If you are in any doubt as to the integrity of a website that uses the Forchixpress brand, please always access Forchixpress websites via our global website. Visit Forchixpress Global Websitefor more information